Get help when you need it
We offer fast support via online and offline channels, depending on your needs.
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Global remote support
Stay on track by getting help within one working day. Send us your questions right away.
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Online documentation
Self-learning with extensive knowledge base with 400+ articles including integration examples, exercises, and video tutorials.
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Snapshot tool
This tool allows us to give you remote support without a direct connection to your system.
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Local on-site support
Need onsite support? You can request commissioning from the Pickit team or a vast network of our local partners.
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Customers about us:
"When I heard a potential fix was coming, I expected it to be 2-3 weeks. I ended up having a solution the next day without even explicitly asking for it."
Michael Walstra, Production Engineer, KYB
"The support and cooperation are what made us choose Pickit for the following projects and years."
Christoph, CEO, Essert Robotics
"Pickit provides a plethora of information on their support page to get started and use the system. If that's not enough, you can email them and expect a response within a day."
Austin Shupe, Application Engineer, ONExia Inc
