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Detection services
Test if it works
This free testing service ensures that our cameras can detect and isolate your products effectively. Either Pickit3D can propose it or you can request it when there is a doubt about the ‘detectability’ of the items or products in your process. There are two ways to go about detection testing:
- You provide us with some products/items and we do a simple lab simulation where the focus is on detecting and prioritizing the products to pick;
- We set our partner’s or our own demo equipment up on site if the parts are too hard to ship.
In any case, this free service allows you to check which of our part teaching methods are the best for your use case:
- Computer Aided Design (CAD) file
- Shape teaching from a camera capture
- AI recognition
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Proof of concept
Try before you buy
Every configuration is different. With our Pickit Proof of Concept (POC) service, you can eliminate any doubts about the feasibility of your application in your specific environment.
This paid service is executed either by your P3D Vision Expert or by our Professional Services Team and/or Pre-Sales Support Engineers. During a POC we either setup a configuration as proposed in a comparable operation in our labs. There, we will analyze everything in detail so you will have a good view on pick-rate success, full cycle completion success rate, accuracy, etc… In our labs we’ll work with cobots but from their performance we can estimate industrial robot performance.
Alternatively, we can deliver the POC on-site and we’ll have to work with your internal resources and/or robot-integrator to set everything up in your test- or production cell. We provide you with a loan system, including the right camera, processor and non-production licenses. Moreover, we deliver a configuration in your test-cell enabling you to test and evaluate our solution for your most common situation. Your internal resources or the System Integrator carry out the final integration with your robot. The run-through time for a POC is anticipated to be around 4 weeks.
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Custom development services
Tailor your solution
We tweak our proven technology to create custom features and/or capabilities to perfectly fit your specific requirements. We do this either by designing additional ASIQ Extension Modules or by extending existing ASIQ Feature Modules to do the job.
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Implementation services
Go live worry-free
With our Implementation Services, we will help you correctly install, configure and calibrate our solution. These services are delivered by the Pickit professional services team, consisting of product- and solution experts concerning process automation, robotics and robot vision systems. This team will work together with the Robot Integrator.
The Implementation services involves three phases: preparation, on-site implementation and Post Go-Live and Hand-over. The implementation is considered to be successful when our solution has proven to be able to continuously execute its task with a consistent 90%+ first-pick success rate.
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Lifecycle support
More on our LifeCycle Support PacksSecure your uptime with LifeCycle Support Packs
Signing up for a LifeCycle Support Pack will make sure that your Pickit3D Solution is available and remains in good working condition.
Buying and deploying a 3D Vision Solution is the first step towards optimized manufacturing processes, but our LifeCycle Support contracts ensure you of
- Access to all minor and major updates of the software;
- Extended warranty of the camera and vision processor against normal wear and tear;
- Expert knowledge and support throughout the entire lifetime of the installation;
These LifeCycle Support Packs are available in 3 different flavors; Base, Standard and Superior, offering you a range of choices to secure your operations in the best way to match your business.
The No-Questions-Asked-Cover is a LifeCycle Support Pack Add-on securing your total cost of ownership. This additional cover can be combined with any LifeCycle Support Pack and will protect your equipment against accidental damages and ensures the next-day shipment of a replacement device.
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Benefits of the LifeCycle Support Packs
- Predictable cost of the installation over the next 5 years
- Maximized availability of the solution to protect factory output
- Ensured knowledge continuity in case of operator rotations
- Assisted adaptations to changes in your configuration or operations through expert remote support
The LifeCycle Support Packs can be further enhanced through your local partner’s additional service options.
Contact us to learn more about our services
Our service offering is designed to support you from A to Z in getting maximum value out of your 3D vision solution
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